Why it matters who fixes your car
When it comes to the expense of owning a car, maintenance and repairs can rack up a lion’s share of the costs. Who you have doing work on your car or truck can make or break you in the end. Let’s look at the three types of mechanics and where you are likely to get the best service.
New Car Dealer Mechanic
You bought a new car and it comes with a warranty, so you naturally take it back to the dealer you bought it from for service. Is that the best way? In most cases, yes! The dealership has the most up-to-date repair information, technical service bulletins and direct connection for warranty service issues.
But what to do when you are not happy about the level of service you are receiving or the additional charges that are racked up on routine services from your mechanic? First step is to complain to the service manager, then his boss, then move it up to the corporate level. You can also look to find another dealership in your area and try them. If you buy a Honda, there is no reason you have to have it serviced by the same dealership you bought it from, try Joe’s Honda in the next town to get the service you expect.
Independent Mechanic
The independent mechanic is going high-tech and many have the same repair information the dealers have, but getting repairs covered under warranty may be a little tougher. But, if you can find an independent mechanic who you trust and has the skills, you will save money over using a dealership for service. Oil changes, brake jobs and even minor engine work can often be done for way less money that the dealership charges.
One thing to consider if your car is under warranty; Save all receipts for proof that preventative maintenance was done at factory intervals. This record keeping is essential when it comes to getting warranty claims paid. It’s also the reason why I recommend dealership service first provide you are happy with their service and pricing. When your service is done at a dealership where the warranty is also held, then the record keeping is handled by the dealer and no worries for you.
Chain L.O.F. Shops (Lube Oil & Filter)
We have all seen the oil change specials advertised at these nationwide chains. While some of these shops are run well by owners who really care about their customers, others are simply franchises with owners who really know nothing about automotive service. Their employees are lower paid, and while that does not always mean poor service, it begs the question… “Would you want the same kid flipping your hamburgers to be changing your oil?”
I see these shops as a last ditch option, when emergency service has to be done, or if you know the owner or mechanic and can trust them to do minor service like oil changes or tire rotation. The price may be right, but the end result may leave you paying in the end.
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Posted: 11th April 2014 | Author: Kevin Schappell | Category: General
