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Ask the Mechanic brought to you by: Author of: "What Your Mechanic Doesn't Want You to Know" Questions: Q: "Hello Austin, The dealership does a good job working on my car, but they are so impersonal. Are the independent shops better? How do I know I am being treated fairly?" Q: "Austin, what should I be looking for when I am selecting an auto repair shop?" Q: "What should I keep in my car in case of an emergency?" Q: "My dash warning light that says check engine keeps coming on. I have taking it to the mechanic many times and he can't seem to find out what the problem is. What can I do, can I remove the light bulb?" Q: "I wanted to get a tune-up on my car and I called around to get some prices. The dealer quoted me 4 hours of labor to do the job. Another mechanic told me they charge a flat rate fee unlike the dealers. What is the difference? The mechanic that I chose only charged me for two hours, not four." Q: "Hello Austin, I recently had the "service engine soon" light come on my '94 Buick Century. Took it to my mechanic, and he said it was the EGR valve which he changed out for over $500. The light came on again within 24 hours and I took it back. He said he tightened the fittings, and said that the EGR computer may need to be replaced!??? Since then the "service engine light" has gone off and come back on several times. What is going on?" Q: "Hello, My name is Melissa, and I have had some problems with my vehicle and I am trying to find an answer, or explanation about one question. I own a 1988 Ford Bronco 2, and I took it to my mechanic because it had very low oil pressure. He said that the crankshaft, lifters, oil pump, and timing chain all needed replaced. Well, he did the repairs, and I picked up my vehicle 3 days later. Very shortly after, the water pump started leaking. The engine (2.9) had gotten hot a few times and now my mechanic says that I have ruined a piston. Is this possible? Or did my mechanic possibly do something that could have caused this to happen?" Q: "I have been injured in an auto accident, but I don't feel my insurance company is on my side. Do you have any suggestions as to how I can get my claim settled faster, and without all the hassle the insurance company wants to put me through?" Q: "I just had my brakes replaced and they are now squealing. My mechanic says this is normal, why did I have to pay for normal brake squeal? Is he just blowing me off?" A:
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